The most recent versions of Microsoft Windows and Apple Mac operating systems will support all necessary software.
Rowan Online
Technology Requirements for Online Students
Whether you’re taking online courses for the first time or returning to finish a degree, the following technology guide will ensure you have the tools, software and support to thrive on your terms.
Tech tools for your online journey
Prepare for success with the right technology
Computer Requirements
- Use a personal computer that meets Rowan Online’s minimum technical specifications. Administrative access is required to install software and make necessary configuration changes.
- Keep your computer updated and in good working condition, and arrange technical support as needed.
- Test your computer and required software before classes begin. Use available onboarding resources and early course access opportunities, such as Course Preview Week, to prepare.
Internet Access
- Maintain a reliable internet connection that supports access to Rowan Online learning platforms and course materials.
- Some workplace or shared networks may restrict access to required websites or tools. Verify that your connection supports your course needs.
Course Requirements and File Backup
- Review your course and program requirements in advance, including any additional software or equipment needs.
- Save and regularly back up assignments and course files using a secure option separate from your primary computer.
- Plan for potential computer failures or internet outages to help you stay on track with coursework.
Laptop & Desktop Computer Requirements
Ensure your primary computer’s hardware meets or exceeds these baseline system specifications before your online courses begin.
Note that Chromebooks, iPads and Android tablets do not meet the technical requirements for online proctoring and degree-specific software.
Operating System
Processor & Memory (RAM)
Minimum Intel Core i5 / AMD Ryzen 5 or Apple M1 processor (or higher, though we recommend Intel Core i7 / AMD Ryzen 7 or M2 processor). Minimum 16 GB RAM (though we recommend 32 GB RAM).
Storage & Peripherals
The minimum storage requirement for a PC or Mac is a 512 GB solid-state drive (though we recommend a 1 TB solid-state drive). Ensure you have a built-in or external HD webcam, microphone and headphones/speakers for calls, meetings and proctored testing.
High-Speed Internet Connection
We recommend using a reliable Wi-Fi network or direct Ethernet connection with strong download and upload speeds. Minimum options include DSL, Cable or Satellite Broadband, though we strongly recommend Cable Broadband, Fiber Optic, 5G or better.
Essential Software & Digital Access
In addition to proper hardware, your primary computer must have reliable access to the following platforms and applications. Please also ensure you install the associated software listed below.
As a Rowan student, you receive complimentary access to industry-standard software suites, secure cloud storage and academic communication tools.
Canvas (Rowan’s Learning Management System)
Canvas LMS is your online classroom and educational hub. Use it to access course materials, such as syllabi, lectures, assignments and grades, and stay engaged with your instructors and classmates. Rowan Online recommends using a browser that meets Canvas LMS browser and computer requirements (latest versions of Chrome or Firefox are recommended).
Students are responsible for backing up their own work while a course is active and after it concludes. Students retain access to all non-medical courses for 90 days after the official course end date (contact medical school support or personnel for their specific course retention and access policies). Once the 90-day post-course access period ends, course content and student work will no longer be accessible. Rowan Online does not restore or retrieve student work or files from Rowan Online courses.
Cloud Storage & Productivity
Every active Rowan student gets complete, free access to Microsoft Office 365 (including Word, Excel, PowerPoint and Teams) for online and offline use, along with 1 TB of cloud storage via Rowan OneDrive. Students are also provisioned with a Google Drive account, allowing them to store and retrieve documents from anywhere.
Multi-Factor Authentication (Duo Security)
Rowan University uses Duo Multi-Factor Authentication (MFA) to safeguard student accounts and personal records. You must install the free Duo Mobile app on your smartphone or set up a hardware token before logging into university systems.
Virtual Meetings & Streaming Video
Rowan uses video conferencing tools for live class meetings, virtual group work and faculty office hours. Usage of these tools (Webex, Zoom and Microsoft Teams) is based on faculty preference and availability. Additionally, instructors and students may utilize streaming video sites, such as Kaltura, for viewing, submitting and engaging with video presentations.
Need technical assistance? Contact Support
The Technology Support Center offers all students dedicated technical assistance including setup, software installations and account connections with Rowan Online offering dedicated Canvas LMS support.
Phone
(856) 256-4400Primary Email
support@rowan.eduReady to learn more about Rowan Online?
You bring the drive—we’ll provide the support, flexibility and tech framework to help you fulfill your ambition.
